Securus Technologies, Inc. is one of the largest providers of technology solutions for law enforcement, correctional facilities, and public safety agencies. To enhance the company portfolio toward government payment servicing, Securus Technologies acquired GovPayNet.
Chief Executive Officer (CEO) and President of Securus Technologies, Robert E. (Bob) Pickens, announced the acquisition on January 4th, 2018. Pickens noted how the acquisition of GovPayNet by Securus Technologies will further expand the company’s reach in the government payment sector. For example, in 2015, Securus Technologies acquired JPay, a payment processing platform that facilitates payments for state correctional facilities. At the time, JPay serviced 33 state correctional facilities.
GovPayNet provides processing technology for debit and credit payments to government agencies. As of January, 2018, GovPayNet offers its services to across 35 states with about 2,300 government agencies in those states using GovPayNet.
Founded over 20 years ago with their headquarters in Carrollton, Texas, Securus Technologies is one of the leading government contractors in relation to the management and communications of civil and criminal justice agencies and institutions. Securus Technologies has offered its services to over 3,500 government agencies and has facilitated the communications of 1,200,000 million inmates at correctional facilities. Securus Technologies has an A+ rating from the Better Business Bureau (BBB) and received their accreditation from the BBB in 2016. This accreditation came thanks to investments like an in-house call center to handle customer service that can handle 2.5 million calls a month.